Privacy Policy

This Privacy Policy explains how Canycom Inc. (“we”, “us”, or “our”) handles personal information collected through this website and in connection with inquiries, customer communications, and related business activities.

1. Collection of Personal Information

We may collect personal information such as your name, email address, phone number, and other relevant details when you:

• Submit inquiries
• Request information
• Use our website services

2. Use of Personal Information

We use personal information for the following purposes:

• Provision and operation of our services
• Responding to inquiries
• Communication and customer support
• Business communications related to our products and services
• Website improvement and usage analysis
• Security, fraud prevention, and system integrity
• Compliance with applicable laws and regulations

By providing your personal information, you consent to its use and sharing as described in this Privacy Policy.

3. Sharing with Third Parties

We will not disclose personal information to third parties except in the following cases:

• (a) where we have obtained your consent;
• (b) where we outsource business operations to service providers, such as website operation, system maintenance, data hosting, customer support, translation, logistics, or other business support services;
• (c) where disclosure is required or permitted by applicable law or regulation;
• (d) where disclosure is necessary to protect the life, body, or property of any person and obtaining consent is difficult;
• (e) where disclosure is necessary to cooperate with a national or local government authority or a person entrusted by such authority in performing legally prescribed duties; or
• (f) where disclosure is otherwise permitted under applicable law.

4. Data Management and Security

We take appropriate measures to protect personal information from unauthorized access, loss, or misuse.

5. Cookies and Analytics

We may use cookies and similar technologies to improve user experience and analyze website usage.

6. International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including Japan.
We take appropriate measures to ensure that such transfers comply with applicable data protection laws.

7. Requests Regarding Personal Information

If you wish to request disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party provision of your personal information, please contact us using the contact details set out below. We will respond to such requests appropriately in accordance with applicable laws and regulations after confirming your identity.

8. Changes to This Policy

We may update or revise this Privacy Policy from time to time. Any changes will be posted on this website, unless another method is required by applicable law.
The revised Privacy Policy will become effective when posted on this website, unless otherwise stated.

Adopted on 19th, June 2026